Grievance Redressal Policy
How EasySpace4U addresses customer complaints relating to property services, listings and website information.
Objective
EasySpace4U aims to address customer concerns fairly and within a reasonable time.
Complaints Covered
Users may submit concerns regarding:
- Website information
- Property listings
- Privacy
- Communication
- Service fees
- Brokerage
- Property-owner conduct
- Site-visit coordination
- Misleading content
- Unauthorised use of personal data
How to Submit a Complaint
Send the following details:
- Full name
- Contact number
- Property reference
- Description of complaint
- Supporting screenshots or documents
- Expected resolution
Contact details are not published on this website.
Grievance Officer
EasySpace4U
Contact details are not published on this website.
Resolution Process
EasySpace4U may:
- Acknowledge the complaint
- Request additional information
- Review internal records
- Contact relevant third parties
- Communicate a resolution or response
Timelines may vary depending on the nature and complexity of the issue.