Privacy Policy

EasySpace4U respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how EasySpace4U collects, uses, stores, shares and protects information when you visit https://www.easyspace4u.com/, submit a property enquiry, list a property, request a site visit, contact us through telephone or WhatsApp, or otherwise use our real estate services.

By using our website or voluntarily providing your information, you acknowledge the practices described in this Privacy Policy.

We may collect the following information:

Personal Information

• Full name
• Mobile number
• WhatsApp number
• Email address
• Residential or correspondence address
• Preferred communication method
• Identification information where reasonably required for a transaction
• Details shared during property verification or documentation

Property Requirement Information

When you wish to buy or rent property, we may collect:

• Preferred property location
• Budget
• Property type
• BHK configuration
• Furnishing preference
• Preferred possession or move-in date
• Residential or commercial requirement
• Financing preference
• Site-visit availability
• Other information relevant to your property search

Property-Owner Information

When you wish to sell or rent out a property, we may collect:

• Owner’s name and contact details
• Property address and location
• Property type and configuration
• Expected sale price or rent
• Property photographs and videos
• Ownership or authorisation details
• Possession status
• Amenities and specifications
• Occupancy and tenancy details
• Relevant property documents
• Authority to market or represent the property

Technical and Usage Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Referring website
• Pages visited
• Time spent on the website
• Website interactions
• Approximate location derived from technical information
• Cookie and analytics data

Information may be collected through:

• Website enquiry forms
• Property listing forms
• Contact forms
• Site-visit requests
• Telephone conversations
• WhatsApp messages
• Email communication
• Social-media enquiries
• Online advertisements
• Property portals
• Meetings and physical visits
• Referrals from buyers, sellers, landlords, tenants, builders or channel partners
• Cookies and analytics tools

We may use your information to:

• Respond to enquiries
• Understand your property requirements
• Share suitable property options
• Coordinate property visits
• Connect buyers with property owners or authorised representatives
• Connect tenants with landlords or authorised representatives
• Assist owners in marketing properties
• Facilitate communication between interested parties
• Provide property-related information
• Coordinate negotiations and transaction discussions
• Assist with booking or documentation coordination
• Send relevant property updates
• Improve our website and services
• Analyse user behaviour and campaign performance
• Prevent fraud, misuse and unauthorised activity
• Maintain business and transaction records
• Comply with applicable legal or regulatory requirements
• Resolve complaints and disputes

When you submit your contact details, you may receive communication through:

• Telephone calls
• WhatsApp
• SMS
• Email
• Other communication channels selected by you

Communication may include property suggestions, enquiry responses, site-visit coordination, service information and transaction-related updates.

You may request that promotional communication be stopped by contacting us. Transactional or legally required communication may continue where necessary.

We may share relevant information with:

• Property owners
• Landlords
• Buyers
• Tenants
• Builders and developers
• Authorised representatives
• Channel partners
• Property managers
• Legal or documentation professionals
• Home-loan or financial-service partners, with consent
• Website hosting and technology providers
• CRM and communication service providers
• Analytics and advertising platforms
• Government or regulatory authorities where legally required

Only information reasonably necessary for the relevant enquiry or service should be shared.

We do not sell personal information merely for unrelated third-party advertising.

If you provide property photographs, videos, descriptions or specifications, you authorise EasySpace4U to use them for property marketing on the EasySpace4U website, social-media channels, digital advertisements, property portals, WhatsApp, email, promotional materials and relevant listing networks.

You confirm that you have the right to provide such content and that its use does not violate another person’s rights.

Our website may use cookies and similar technologies to:

• Enable website functionality
• Remember user preferences
• Analyse traffic
• Measure marketing campaigns
• Improve the user experience
• Display relevant advertising

You may disable cookies through your browser settings, although some website functions may not work properly. See our Cookie Policy for more detail.

We retain personal information only for as long as reasonably required for:

• Providing requested services
• Maintaining enquiry and transaction records
• Fulfilling contractual obligations
• Resolving complaints
• Preventing fraud
• Meeting legal, regulatory, accounting or operational requirements

Information that is no longer required may be deleted, anonymised or securely archived, subject to applicable law including the Digital Personal Data Protection Act, 2023 and notified rules.

We use reasonable administrative, technical and organisational safeguards to protect information against unauthorised access, loss, misuse, disclosure, alteration or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Subject to applicable law, you may request:

• Access to personal information held about you
• Correction of inaccurate or incomplete information
• Deletion of information that is no longer necessary
• Withdrawal of consent
• Restriction of promotional communication
• Information about how your data has been used
• Redressal of a privacy-related grievance

Requests may be subject to identity verification and lawful record-retention obligations.

Our website may contain links to third-party websites, property portals, map services, payment providers or social-media platforms. EasySpace4U is not responsible for the privacy, security, accuracy or content practices of third-party platforms.

Our services are intended for adults capable of entering into property-related arrangements. We do not knowingly collect personal data from children without appropriate authorisation.

EasySpace4U may update this Privacy Policy from time to time. The revised version will be posted on the website with an updated effective date.